For aging parents, grandparents, and anyone who needs a little support at home, whether because of age, a disability, or recovery. If they fall and can't get up, our monitoring center knows as soon as the sensors detect it, not hours later or the next morning. Live agents, 24/7/365, follow the response plan we set up with you.
Live agents, 24/7/365No pendant requiredClear, upfront privacy rules
We serve homes in Baja California. Family can stay involved from anywhere.
AI-generated illustrative image. The video call is between family members; it is not part of the service.
FOR FAMILIES WHO CAN’T ALWAYS BE THERE
Wherever you are. Your family’s in Tijuana.
Maybe you work all day, cross the border daily, or live in another city, while your mom, dad, grandparents, or someone you love still lives at home in Tijuana.
You call. You check in. But you can’t always be there.
Galarya Care adds another layer of support at home: discreet sensors and a Galarya Care/VESA monitoring center that’s staffed 24/7. Your family stays involved without becoming the one who has to watch.
HUMAN SUPPORT · 24/7
An alert gets a human response.
Before we install anything, we set up a response plan with you: who to call, in what order, and what you authorize. Our monitoring center follows it. Not every alert goes through every step.
01
The alert reaches our 24/7 monitoring center.
An operator receives it on screen, with the type of alert and the time, and starts your plan.
02
We check on your loved one.
If your plan says so, the operator first tries to reach them directly.
03
We call the people you chose.
Family, a neighbor, a caregiver, in the order you set.
04
If you authorized it, we call emergency services.
Our center can contact emergency services on your behalf, only if it’s in your plan.
05
We log everything we do.
Who we called, when, and what was done. You can see it in the Galarya Care app.
You can change the plan at any time. Our center does not send its own staff to the home.
Backed by VESA / Alarmas y Sistemas RV, S. de R.L. de C.V., with 45 years of 24/7 monitoring across Baja California.
PLANS FOR HOME
What worries you most?
Think of your mom, your dad, or whoever you care for. Each plan covers different situations. In all of them, a live agent at our monitoring center handles every alert, 24/7, and follows the plan we set up with you.
Buenas Noches
For when nights are what keep you up.
Covers: bedroom.
Gets up at night and doesn't go back to bed.
Heart or breathing rate goes outside the range we set with you.
The app shows their time in bed and nighttime trips.
A button by the bed, or worn as a pendant. One press and our monitoring center calls them and follows your plan. You can add it to Buenas Noches or Cada Paso, or move up to sensors anytime.
Need more areas covered? We add sensors wherever you need them. The help button can be added to any plan.
Not sure which one? Tell us about your loved one on WhatsApp and we'll help you choose.
Each sensor covers the area where it's installed. Requires home internet.
UNDERSTAND THE TECHNOLOGY
What gets installed at home?
We look at the space and recommend the right devices for the support you need. We install them and show you how the service works, what each sensor detects, and the areas it covers.
Here's what they look like. They're discreet, go on the ceiling or wall, and each area gets its own.
Radar sensor — Over the bed and in the room. Knows when they're in bed, tracks heart and breathing rate, and detects falls. Produces no image.
Ceiling fall sensor — Covers the bedroom or bathroom floor and alerts on a possible fall.
Thermal sensor with audio — Alerts if they get up, go to the bathroom and don't come back, or leave the bedroom. Sees heat silhouettes, not faces. Our monitoring center can talk with them and hear them through it.
Help button — By the bed or worn as a pendant. Works throughout the home and yard. One press and our monitoring center calls them.
Illustration of our devices. Each area gets its own, depending on the plan.
Here’s what it looks like in a loved one’s bedroom.
A typical setup. Two sensors in the bedroom and one in the bathroom, mounted on the ceiling.
Over the bed
Chair and doorway area
In the bathroom
Overlap
Over the bed
Radar. Alerts if they get up at night and don’t come back and, depending on the device, if their heart or breathing rate goes out of range while they rest.
Chair and doorway area
Radar. Detects a possible fall or a period without movement.
In the bathroom
Radar. Detects a possible fall or an unusually long stay.
Overlap
Coverage zones overlap. Actual coverage for each room is verified at installation.
For illustration only. This example shows radar sensors; help buttons are optional additions. No conventional video cameras. Radar produces no image, and the thermal sensor only sees heat silhouettes, not faces. If you authorize it, when there's an alert our monitoring center receives the thermal image and a few seconds of thermal video from that moment to check what happened. No wearable device is required for automatic detection. Actual coverage depends on the space, devices, and setup.
Heart rate and breathing readings are supporting information, not a diagnosis, and not a substitute for a doctor.
INFORMATION FOR YOUR FAMILY
Sensors detect. Our monitoring center responds. Your family stays informed.
With the Galarya Care app, family members, authorized caregivers, and the person receiving care can view activity, relevant alerts, and weekly service summaries.
It also offers ways to ask for help and contact our 24/7 monitoring center. Automatic detection works without using the app.
Illustrative screen · sample data
TRUST STARTS WITH CLEAR EXPECTATIONS
Additional support. A clear agreement.
Galarya Care works alongside family, caregivers, and staff. It doesn’t replace in-person supervision, doesn’t diagnose, and doesn’t promise to prevent falls. We also walk through it with the person receiving care. It works best when they know what’s installed and agree to it.
Detection depends on the devices and coverage. Handling alerts isn't the same as constant supervision. Our monitoring center receives and handles every alert, 24/7, and follows your plan. What we can't control is how long it takes your family or emergency services to arrive, or whether emergency services dispatch a unit.
COMMON QUESTIONS
Before you reach out.
Does my mom or dad need to wear anything or use an app?
No. Automatic detection works without an app, wristband, or watch. If they prefer something to press, the optional help button reaches the same 24/7 monitoring center. The Galarya Care app is for family who want to follow along.
What if my loved one leaves the house at night?
The sensors detect when they leave their room. If they don’t come back within the time we set with you, our monitoring center gets an alert and follows the same plan. The sensors don’t stop anyone from leaving or show where they went.
Where do you offer the service? Can I live somewhere else?
Our at-home service is available in Baja California. Family members can stay involved from any city; they do not need to live where the service is installed. Coverage depends on the space, devices, and setup.
Do I need internet at home?
Yes. The sensors send alerts over the internet. For extra peace of mind, we can add a cellular backup in case the internet goes down.
Is it only for older adults?
No. It also helps people with a disability, or anyone recovering at home after surgery or a hospital stay. We tune the sensors and the response plan to each person.
LET’S START WITH A CONVERSATION
For you. Or for someone you love.
Maybe you work all day in Tijuana and your dad is home alone. Or you’re retired in Rosarito, on your own or with a partner, and want to keep living at home with some backup. Tell us who needs support and we’ll tell you honestly whether Galarya Care is a fit.
Living in the U.S.? Reach us by WhatsApp or email.